Refund Policy

1. What is your refund policy?

We want you to be completely satisfied with your purchase from Nutrizo Advancis HealthCare Pvt. Ltd. If you are not, we offer a simple and hassle-free refund process.

2. Who is eligible for a refund?

To qualify for a refund:

• The item must be returned within 30 days of purchase.
  
  
• The item must be unused, unopened, and in its original condition.
  
  
• You must provide proof of purchase (order confirmation or receipt).

3. Are there any non-refundable items?

Yes, the following items are non-refundable:

• Sale items
  
  
• Gift cards

4. How do I request a refund?

To request a refund:

• Contact our customer service team at nutrizoadvancis@gmail.com.
  
  
• Share your order number and reason for return.
  
  
• We will provide a return shipping label and further return instructions.

5. How does the refund process work?

• Once we receive and inspect your return, we will notify you via email.
  
  
• If your return is approved, your refund will be processed and credited to your original payment method within 5-7 business days.

6. Do you offer exchanges?

Currently, we do not offer direct exchanges.
If you wish to exchange an item, please return it for a refund and place a new order for the desired item.